Last updated: 1-10-2025

This Privacy Policy describes how carupgrades.co.in (“Site”, “Service”) collects, uses, discloses, and safeguards the information you (“User”, “you”, “your”) provide when you visit or use this Site and associated services. By accessing or using the Site, you consent to the practices described in this Privacy Policy. If you disagree with this policy, please do not use the Site.

1. Who we are & Contact

  • Name / Website: carupgrades.co.in

  • Address: Vashi, Maharashtra, India

  • Phone: +91 9833037373

  • Email: carupgradesind@gmail.com

You can contact us for any privacy-related queries, data access requests, complaints, or to withdraw consent by using the details above.

2. Definitions & Scope

  • Personal Information / Personal Data: any information about an individual from which that person can be identified, directly or indirectly (e.g. name, email, phone, address, IP address).

  • Usage / Non-Personal Data: data about your interaction with the Site (e.g. browser type, pages visited, device, logs).

  • Third Party / Service Provider: external entities or tools we use to help with hosting, email, analytics, payment gateways, etc.

This policy applies to data collected via the Site, forms, emails, and other interactions you have with us in relation to our services.

3. What Information We Collect & How

We may collect the following categories of information:

3.1 Information you provide voluntarily

  • Name, email address, phone number, postal address (if needed)

  • Any other information you share in forms, feedback, support requests

  • Payment or billing details (if you make purchases / upgrades via us)

  • Communications (your messages, questions, comments)

3.2 Information collected automatically

  • Log data: IP address, browser type/version, pages you visit, how long you stay, referring / exit pages

  • Cookies and similar tracking technologies

  • Device information (type, OS, screen size)

  • Usage patterns and analytics data

3.3 Information from third parties

  • If you link or use social media login or other third party services, we may receive profile data or permissions you grant

  • Public sources or third-party data providers

4. Use of Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services and the Site

  • To process orders, payments, and fulfill your requests

  • To communicate with you: send updates, newsletters, offers, support

  • To respond to your queries, requests, or complaints

  • For analytics and to understand how users use our Site

  • To personalize content and offers

  • To detect and prevent fraud, abuse, or unauthorized activity

  • To comply with legal obligations

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Recognize you when you visit

  • Maintain session state, remember preferences

  • Collect analytics about Site usage

  • Improve and optimize the Site

You may decline cookies via your browser settings, but that may affect Site functionality (some features may not work properly).

6. Sharing & Disclosure of Information

We may share your personal data in the following circumstances:

  • Service Providers: third parties who assist us (e.g. hosting, email, analytics, payment gateways). They are bound to use data only for relevant tasks.

  • Business Transfers: if we sell, merge, or re-organize, user data may be part of transferred assets

  • Legal / Compliance: when required by law, court order, governmental request, or to protect rights, safety, or property

  • With your consent: we may share information if you explicitly permit it

We will not sell your personal data to third parties for their marketing use without your explicit consent.

7. Data Retention

We retain your personal data only as long as necessary:

  • To provide you our services

  • To comply with legal obligations

  • To resolve disputes, enforce agreements

  • After that, we will securely delete or anonymize it

Retention periods may vary by the type of data and purpose.

8. Security

We adopt appropriate technical, administrative, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure; we cannot guarantee absolute security.

9. Your Rights & Control

You have certain rights regarding your data:

  • Access: request a copy of your personal data we hold

  • Correction: ask us to correct inaccurate or incomplete data

  • Deletion: request deletion of your data (subject to legal obligations)

  • Withdrawal of consent: where processing is based on consent

  • Object / restrict processing

  • Data portability: receive your data in a usable format

To exercise these rights, contact us using the details above. We may verify your identity before responding.

10. Children

Our services are not directed to children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have received personal information from a minor, please contact us and we will take steps to delete it.

11. External Links & Third-Party Sites

Our Site may contain links to third-party websites whose privacy practices may differ from ours. Once you leave our Site, we are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the change. We will notify you by posting on the Site or via email (if applicable). Your continued use of the Site after changes indicates your acceptance.

13. Grievance / Complaints Officer (Under IT Rules, India)

As per Indian law, we appoint a Grievance Officer to handle complaints.

Grievance Officer:
Name: [Insert Name]
Email: carupgradesind@gmail.com
Address: Vashi, Maharashtra, India

You can contact the Grievance Officer if you have any concerns or complaints regarding data protection or privacy practices.

14. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of courts in [specify city, e.g. Mumbai / Thane / Navi Mumbai].